Returns & Exchanges
We want you to be fully satisfied with your OVO Sound purchase. If you are not happy with your order, we accept returns on unworn and unwashed items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack the merchandise in its original packaging with all tags attached to ensure the items are protected during transit.
Ship It Back
Affix the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing